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Privacy Policy

Last updated: 13 July 2026

1. Who We Are

This Privacy Policy applies to Ellwood Health Publishing Pty Ltd (ABN 51 234 567 890), operator of The Ellwood Review website at https://rinsingrinse.world/ ("we", "us", "our"). Our registered address is Level 5, 123 Collins Street, Melbourne VIC 3000, Australia. You can reach us at hello@rinsingrinse.world.

2. What Personal Information We Collect

We collect personal information that you provide directly, including:

  • Order information: name and phone number submitted via the order form.
  • Contact information: name, email address, and any message submitted via the contact form.
  • Technical data: IP address, browser type and version, operating system, referring URL, pages visited, and time spent on pages - collected automatically when you visit our site.
  • Cookie and tracking data: collected via cookies and similar technologies, subject to your consent choices (see Cookie Policy).

We do not knowingly collect sensitive information as defined under the Australian Privacy Act 1988, including health or financial information.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling orders for Slim Coffee Booster, including confirming orders and arranging delivery.
  • Responding to enquiries and providing customer support.
  • Operating and improving our website and user experience.
  • Complying with our legal obligations under Australian law, including the Australian Consumer Law.
  • With your consent: delivering relevant advertising and measuring the effectiveness of our advertising campaigns via Google Ads and Google Analytics.

4. Legal Bases for Processing (GDPR)

For users in the European Economic Area or UK, we process your personal data under the following legal bases (Art. 6 GDPR):

  • Contract (Art. 6(1)(b)): Processing necessary to fulfil your order or respond to your enquiry.
  • Legitimate interests (Art. 6(1)(f)): Website analytics and security, where these interests are not overridden by your rights.
  • Consent (Art. 6(1)(a)): Marketing cookies and advertising tracking - only where you have given explicit consent via our cookie banner.
  • Legal obligation (Art. 6(1)(c)): Where required by applicable law.

5. Google Services

Google Ads: We use Google Ads to show advertisements. Google may use cookies (including _gcl_au) to measure ad performance. Advertising cookies are only placed with your consent. Google's Privacy Policy: policies.google.com/privacy.

Google Analytics: We use Google Analytics (cookies _ga, _gid) to understand how visitors use our site. Analytics data is anonymised where possible and only collected with your consent. You can opt out via Google Analytics Opt-out.

Google Ads Remarketing: We may show ads to previous site visitors. Remarketing cookies are only active with your consent.

Google Maps: Our contact page may embed a Google Maps iframe. When you view the map, Google may collect data per their Privacy Policy.

Consent Mode v2: We implement Google Consent Mode v2. By default, all advertising and analytics storage is set to "denied" until you accept via our cookie banner.

6. Data Sharing and Transfers

We do not sell your personal information. We may share data with:

  • Delivery partners, for the purpose of fulfilling your order.
  • Google LLC (USA) - for advertising and analytics services, under Google's standard contractual clauses and Consent Mode v2.
  • Legal authorities, where required by law.

International transfers to recipients outside Australia or the EEA are subject to appropriate safeguards as required by applicable law.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined above. Order records are typically retained for 7 years for legal and tax purposes. Website analytics data is retained in accordance with Google's standard retention periods. You may request deletion of your data at any time (see Section 8).

8. Your Rights

Depending on your location, you may have rights including:

  • The right to access your personal data.
  • The right to correct inaccurate data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time (without affecting prior lawful processing).
  • The right to lodge a complaint with a supervisory authority (see Section 9).

To exercise any of these rights, contact us at hello@rinsingrinse.world. We will respond within 30 days.

9. Supervisory Authorities

Australia: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Website: oaic.gov.au. Phone: 1300 363 992.

European Union: You may lodge a complaint with the data protection supervisory authority in your EU member state.

United Kingdom: You may contact the Information Commissioner's Office (ICO) at ico.org.uk.

10. Security

This website is served exclusively over HTTPS. We implement appropriate technical and organisational measures to protect your personal information. However, no transmission over the internet is completely secure.

11. Children

Our website and products are not intended for persons under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the revised policy.

13. Contact

For any privacy-related questions or requests, contact Ellwood Health Publishing Pty Ltd at hello@rinsingrinse.world or at Level 5, 123 Collins Street, Melbourne VIC 3000, Australia.